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Lincoln Journal Star
November 08, 2014

LINCOLN, Nebraska — He always thought they were saying "lots of love." It turns out, all those people who text messaged "LOL" to Mark Conroy were just laughing at him.

Conroy's confusion about the acronym for "laugh out loud" is among a whole list of concerns he'll need to address come December, when people in the Omaha and Kearney areas will be able to start texting 911 to report emergencies, the Lincoln Journal Star ( ) reported.

Text-to-911 service should go live around Omaha on Dec. 15, says Conroy, director of Douglas County's 911 center. In Buffalo County, Sheriff Neil Miller expects the Kearney area's system to be ready soon after.

Lincoln will have to wait.

"We don't want your text message," said Tom Casady, the city's public safety director. "We can't handle it."

Lincoln and more than a dozen counties in Southeast Nebraska are in the process of replacing their individual 911 systems with a single hub that would route callers to their local 911 centers. The switch will take time and could initially cost upward of $1 million to $2 million, although it is intended to save money in the long run.

And while the new equipment should make enabling text-to-911 easier for Lincoln and its neighbors, Casady says he's in no rush to adopt technology that is "not quite ready for primetime yet."

Read More  . . .

Did texting to 911 during Hurricane Sandy help you stay safe or get help?

Did you have difficulty reaching 911 because it did not have texting?

NVRC is looking for stories about experiences with 911 communication that individuals who are deaf or hard of hearing had when they sought help for an emergency during Hurricane Sandy. Please share your stories and encourage others to also share their stories.  Send the stories to

Thank you!

Cheryl A. Heppner, Executive Director

Northern Virginia Resource Center for Deaf and Hard of Hearing Persons
3951 Pender Drive, Suite 130, Fairfax, VA  22030
703-352-9055 x 105 * 703-352-9056 TTY  703-352-9058 FAX

Improving Communication, 

Changing Lives


NVRC applauds AT&T for its commitment to end texting while driving.

AT&T’s goal is to generate a change in thinking and behavior of all wireless users.  You can download AT&T Drive Mode ™, a free mobile app that helps to curb the urge to text while driving.
Here are some statistics about teens and texting from AT&T: ...continue reading "Texting and Driving: It Can Wait"