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We are seeking referrals of individuals to participate in an important study that The MITRE Corporation, a not-for-profit organization, is conducting to assess current Internet Protocol (IP) based Captioned Telephone Services (IP CTS) telecommunications. IP CTS is a combination of CTS and IP Relay that allows a person with hearing loss who can use their own voice and has some residual hearing to speak and listen to another party and simultaneously read captions of what the other party is saying.

We would greatly appreciate your contribution to this important research effort.  Here are three ways you can help:

  • identify potential participant(s)
  • share this request with your network, or
  • sign-up yourself.

This study will assess the IP CTS services and devices from the user’s perspective. Data on the performance of IP CTS and usability feedback from users will be collected to develop a baseline assessment of IP CTS equipment and usability. Follow on studies will test alternative technologies to IP CTS.  Please see the table download PDF for more details. DOWNLOAD - IP CTS Usability Assessment Information

MITRE operates multiple federally funded research and development centers (FFRDCs).  MITRE partners with sponsors to provide innovative practical solutions for some of our nation's most critical challenges in healthcare, defense and intelligence, aviation, civil systems, homeland security, the judiciary, and cybersecurity.

Please feel free to forward this request to individuals who are hard of hearing, and support organizations who might propose qualified candidate(s) for this important assessment.

Thank you for your time, consideration, and support!

Becca Scollan
Human System Integration, Visualization & Decision Support
MITRE Corporation



Are you in the Fairfax, VA area?
Are you interested in learning more InnoCaption? Innocaption

We'd love to have you join us tomorrow night at NVRC

(Northern Virginia Resource Center for the deaf and hard of hearing persons.)

Sunday October 12, 2014 from 2pm – 3pm (Eastern)
3951 Pender Drive,
Suite 130,
Fairfax, VA 22030

· Ask questions and gain knowledge about the InnoCaption Application
· Introduce your friends and family to InnoCaption
· Assist with installation of InnoCaption and updating the InnoCaption application
· Meet InnoCaption staff
· Discuss troubleshooting issues
· Learn about New InnoCaption Features


Results of Captioned Telephone Service Survey Now Available

By Cheryl Heppner, 4/26/2013

Recently NVRC, along with a number of other organizations, reached out to individuals who are users of captioned telephone services.  We asked that they participate in a survey by Gallaudet University’s dynamic trio of Christian Vogler, Linda Kozma-Spytek, and Paula Tucker of the Rehabilitation Engineering Research Center on Telecommunications Access to tell us more about their use of captioned telephone services.

The support from people who took the survey was awesome.  In just two weeks, 3,000 responses were received.  If you were one of the individuals who participated, THANK YOU for helping to better understand more about the consumer experience of using captioned telephone service.

Earlier this week I attended a meeting with other consumer advocates as the Gallaudet team presented the survey results to staff of the Federal Communications Commission.  If you participated in the survey, I suspect you are as eager as I was to see the results.  Well, now you can!

They have been made available at

Distributed 2013 by Northern Virginia Resource Center for Deaf and Hard of Hearing Persons (NVRC), 3951 Pender Drive, Suite 130, Fairfax, VA 22030;; 703-352-9055 V, 703-352-9056 TTY, 703-352-9058 Fax. Items in this newsletter are provided for information purposes only; NVRC does not endorse products or services. This news service is free of charge, but donations are greatly appreciated.

Project Endeavor

If you can’t quite hear everything on the telephone, the CapTel phone could be for you! For a limited time, qualified applicants can receive a discounted CapTel 840i phone thanks to CSD’s Federal Grant: Project Endeavor! Contact us at 800-233-9130 to find out if you qualify!

  • CapTel 840i (for individuals with high speed Internet) - Captioned Telephone that works with your current Internet service and landline telephone service. Act now and pay only $20 for the Captioned Telephone!
  • CapTel 840i + Sprint Cradle Point Internet Service, includes a 2 year service plan (for individuals without Internet service)

Internet service and the CapTel phone bundled together, for people who don't already have Internet service. Act now and pay only $50 for everything!

TO APPLY - PLEASE CALL WCI AT 1-800-233-9130


...continue reading "Project Endeavor Offers Discounts on Captioned Telephone"