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Braille signs and audio scanner help visually impaired shop for groceries independently

By Jesara Sinclair, CBC News
Oct 16, 2014

A non-profit food store in Vancouver's east end has introduced Braille signs and audio scanners to allow deaf-blind and other visually impaired customers to shop independently.

The grocery markets operated by the Quest Food Exchange aren't open to the public.Instead low-income clients are referred through a social services agency.

The project started when Paralympic athlete Eddy Morten lost his job and became a customer at the food market. Morten is deaf and blind.

"When we started talking to him, Eddie was unable to go shopping on his own, and an interpreter would cost him $50 for one hour and he would need to book two hours," marketing manager Pardeep Khrod told CBC Radio's On The Coast.

Morten was brought on as the project coordinator. Khrod says he helped staff understand the challenges of navigating a grocery store when both deaf and blind.

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