Skip to content Northern Virginia Resource Center for Deaf & Hard of Hearing Persons

FCC Issues Public Notice: Regarding Volume Control on Wireline Phones

On July 19, 2013, the FCC’s Consumer and Governmental Affairs Bureau released a Public Notice seeking comments on a petition for rulemaking filed by the Telecommunications Industry Association (TIA).  TIA requested the Commission to update its technical standard for volume control on wireline phones to allow people with hearing disabilities to achieve a more consistent experience when using amplification on these phones.
Comment Date:  August 19, 2013
Reply Comment Date:  September 19, 2013
Links to the Public Notice:

For additional information, please contact Elaine Gardner, Consumer and Governmental Affairs Bureau, Disability Rights Office, (202) 418-0581, or email at

Distributed 2013 by Northern Virginia Resource Center for Deaf and Hard of Hearing Persons (NVRC), 3951 Pender Drive, Suite 130, Fairfax, VA 22030;; 703-352-9055 V, 703-352-9056 TTY, 703-352-9058 Fax. Items in this newsletter are provided for information purposes only; NVRC does not endorse products or services. You do not need permission to share this information, but please be sure to credit NVRC.  This news service is free of charge, but donations are greatly appreciated.

By Bonnie O'Leary  6/29/11

Gary Moore, who is the National Account Manager for Clarity, wanted me to let our readers know about two new lines of phones that have been recently released.  The first is the D7 line of cordless phones which give up to 40dB of amplification. One model comes with an answering machine.  Four handsets can also be added to the system around the house.  The D-724 which has a new feature enabling the user to insert  a photo in each of the 4 memory buttons and program the handset with the phone numbers to correspond to the photos. 

Located in Chattanooga, Tennessee, Clarity has a wide variety of assistive devices that include visual as well as auditory alert systems, telephone amplifiers, neckloops, TV listening systems and more.  ClarityLogic is a service that personalizes a phone uniquely for the customer.  When a user pressed the ClarityLogic button on the phone, a customer service representative is immediately on the line, knows which product the user has and can help make any adjustment the customer needs.  The two ClarityLogic enabled products are the XL40D Amplified Big Button Speakerphone, and the XL45 Amplified Caller ID Speakerphone.

If you want to learn more, you can contact Gary at or you can check out the website at