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Job Description

Job Title:             Account Manager

Department:     ZVRS

Reports To:       Sales Manager

FLSA Status:       Exempt

Location               based on assigned states listed below

Summary:   The Account Manager, reporting to the Sales Manager, will be expected to work closely with customers within their assigned geographical area. The Account Manager will also be assisting the customer in installing their new Z products and providing training on our features and services during the installation. After the installation, the Account Manager will be focusing on customer retention, by developing a relationship with the customer to retain loyalty to the Company. The Account Manager will also provide follow-up training, continued education and introduction of ZVRS’ features and services, both current and new whenever scheduled, requested or necessary. The Account Manager may also be asked to provide education of our products, features and services while at presentations, workshops and tradeshows.

DOWNLOAD - ZVRS Account Manager openings


Staffed in Richmond, VA

Hamilton Relay Services Division in Virginia currently has a full time position open for “Virginia Captioned Telephone Services Outreach Coordinator”.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability. 

Position summary:  This full-time position is responsible for coordinating and implementing outreach activities designed to promote Captioned Telephone Service (CapTel®) for Virginia Captioned Telephone Service (VACTS).

Education, Experience and Skills:

  • Bachelor’s degree and two or more years of experience in the design and implementation of public outreach, public relations or related marketing experience are required.
  • Experience in the telecommunication field, Traditional Relay Service or Captioned Telephone Service is a strong plus.
  • Excellent presentation skills
  • Ability to develop effective outreach and educational campaigns
  • Ability to confidently communicate (oral & written) with a wide variety of audiences
  • Ability to plan, schedule and execute multiple projects
  • Ability to understand and follow directions
  • Capacity to develop and maintain effective working relationships with Relay Administrator, organizations within the public, private and non-profit sectors
  • Knowledge of and ability to understand various communication modes used by current and potential relay users
  • Familiarity with the user communities that could benefit from relay services:
    o   Senior Community
    o   Hard of Hearing Community
  • Able to travel alone
  • Captioned Telephone users are encouraged to apply

For the full job description and application visit by August 4, 2014.

Hamilton Relay, Inc. is a division of Hamilton Telecommunications based in Aurora, NE. Hamilton offers a competitive wage and company paid benefits.  For questions in regards to this position please contact our corporate HR Dept. at: 800.821.1831 

Download PDF document of posting


February 28, 2014Hello!The deadline for filling the Director of Public Relations position vacancy at TDI has been extended once again to Monday, March 31, 2014."TDI welcomes applications for the position of Director of Public Relations," said Claude Stout, Executive Director.  Stout adds, "This can be your opportunity to help shape an accessible world by influencing public policy development that affect how deaf and hard of hearing people use technology."Read the following announcement and feel free to forward this to your friends and anyone else you feel may qualify for this position.

TDI Header


Director of Public Relations

THE ORGANIZATION: Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) is a consumer advocacy organization that provides leadership in achieving equal access to telecommunications, media, and information technologies for 48 million Americans who are deaf and hard of hearing. TDI publishes theTDI World quarterly magazine and the annual TDI National Directory & Resource Guide, also known as the Blue Book.  In odd numbered years, TDI hosts a biennial conference where consumers, industry leaders and government officials gather to discuss accessibility trends in technology.   For more information about TDI, its website address

  1. communications with TDI's members, corporate sponsors and others in industry and business, the media community, and government, and
  2. operations management and production of the annual resource guide and directory, commonly referred to as the Blue Book, the quarterly TDI World magazine, the TDI website,, and the eNotes.   As special circumstances warrant, the position will assist in public policy filings, grant writing and fundraising.




The Director of Public Relations manages all related public relations work for the Association. The following responsibilities of the position are as follows:

  • Serves as the Managing Editor of two publications, the Blue Book, and the TDI World Magazine.
  • Sends out eNotes periodically to TDI members and others in the general public.
  • Maintains the TDI website,, and the membership database.
  • Coordinates efforts in creating an overall favorable image of TDI, its services and its role as a change agent at the national level to advance and protect the rights and privileges of deaf and hard of hearing individuals in America.
  • Promotes and maintains effective working relationships with key officials and representatives in media, government, industry, and other consumer groups, and others involved in direct or indirect services to individuals who are deaf and hard of hearing.
  • Works closely with the Executive Director to develop an ongoing public information program through the media, newsletters, and other publications to apprise all interested parties of the services of TDI and the rights and privileges in telecommunications, media, and information services for deaf and hard of hearing individuals.




  • A Masters' Degree of Arts/Science is preferred. However, the candidate must possess at least a Bachelors of Arts/Science Degree in Journalism, Public Relations, Communications, or other applicable field.
  • Basic knowledge of disability and/or civil rights law and history, especially in areas related to TDI's mission
  • Proven successful experience in grant writing and project management
  • Proven network of contacts and relationships with the media community, and the deaf and hard of hearing population.
  • Minimum of three years of job related work experience with demonstrated competence in the following areas: working with individuals who are deaf and hard of hearing, familiarity with the media community, program planning, and grant writing


Past work experience should include successful:

  • Advocacy skills at the individual and systemic levels; including state and federal issues.
  • Analysis of political landscapes and programmatic trends.
  • Interagency coordination/cooperation.
  • Quality relations with the media.


Demonstrated skills must include:

  • Excellent interpersonal and written communication.
  • Building linkages to the legal, political, business, philanthropy, and disability communities.
  • Successful strategies in solving problems and bringing together divergent agendas.
  • Planning long-term goals and implementing strategies to accomplish said goals.


Knowledge of:

  • State, local and federal programs and services for people with disabilities and their families.
  • Current trends in the field of disabilities and human services.
  • Current trends in telecommunications and media with an eye to possible accessibility features or lack thereof.


Ability to:

  • Communicate fluently in American Sign Language is preferred, but the willingness to learn and use it well within two years is mandatory. Have some familiarity with other communication modes that are commonly used by Deaf and Hard of Hearing individuals.
  • Serve as a team player for the staff and volunteers, as well as to be a mentor for them. Assists the Executive Director to provide work expectations for them.
  • Willingness to work irregular and extended schedules.
  • Willingness to travel throughout the United States.
  • Self-starter, with proven ability to manage schedule and establish priorities that respond to the mission and the goals of TDI.




TDI offers a competitive salary and customary benefits. The salary range for this position is $45,000-$60,000, depending on education and experience. TDI is an affirmative action/equal opportunity employer.





All applicants must submit a cover letter and resume electronically, which includes a list of at least three professional references and compensation requirements via email to TDI Executive Director Claude Stout  at  APPLICATIONS MUST BE RECEIVED ON OR BEFORE THE CLOSING DATE OF Monday, March 31, 2014, at 5:00 p.m.

TDI selects applicants for employment based on job related knowledge, skills and abilities without regard to race, gender, national origin, religion, age, disability, sexual orientation, or political affiliation. 

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Thank you for helping us shape an accessible world together!



Claude signature

Claude L. Stout,

Executive Director


Telecommunications for the

Deaf and Hard of Hearing, Inc.

About Telecommunications for the Deaf and Hard of Hearing, Inc.:
Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) is a consumer advocacy organization that provides leadership in achieving equal access to telecommunications, media, and information technologies for 36 million Americans who are deaf and hard of hearing. TDI publishes the TDI Worldquarterly magazine and the annual TDI National Directory & Resource Guide, also known as the Blue Book. In odd numbered years, TDI hosts a biennial conference where consumers, industry leaders and government officials gather to discuss accessibility trends in technology.   For more information about TDI and to support its work, go to  
TDI: Shaping An Accessible World




Metro Washington Association of the DeafBlind Agenda for special meeting on Sept. 28

From the board; rsvp at or email to

MWADB will host a special meeting to discuss MWADB's future and the deaf-blind community.  All are welcome: MWADB members and non-members who are deaf-blind, deaf-sighted, SSPs, CDIs, interpreters, friends, families, any interested parties.

Here is the agenda with questions for you to think about before the special meeting:

Lunch 11:00 to 12:30 (provided for free)

Meeting 1:00 to 5:00 (there will be breaks)

1) Introduction and meeting rules

2) Background information on MWADB

3) What are your dreams?

4) What are your struggles?

5) What are the resources out there?

6) What are the best solutions to meet the dreams of the DeafBlind Community?

Saturday, September 28

11 am to 5 pm

Calvary Lutheran Church

9545 Georgia Avenue, Silver Spring, MD

Please reserve your spot by filling out RSVP at or email to with your request for SSP, interpreter and/or ride.

Everyone is strongly encouraged to attend as you have the power to decide the fate of MWADB's future.  Come share your dreams for the DeafBlind community!



Super fun Tactile Carnival on Nov. 9!

From Eleanor Brown, RSC chairperson; rsvp to or by email to; flyer is attached

Join the fun at the Tactile Carnival on Saturday, Nov. 9!

From 1:00 to 5:00 play games and win prizes!

Dinner is 5:00 to 6:30.

Greenbelt Readiness Center

7100 Greenbelt Road

Greenbelt, MD  20770

Cost is $15 before Nov. 6, $20 after Nov. 6.

Come play!

Job opening at National Consortium on Deaf-Blindness

From Andrew Cohen

The following position has been posted on the NCDB website at

Texas Health and Human Services Agency: Dept of Assistive & Rehab Serv
Department: Deaf Blind Unit and Apartment
Job Title: Manager, Deafblind & Braille Services



Mayor's Expo on Disability Awareness

From Blaise Delahoussaye

2013 Mayor’s 6thAnnual Disability Awareness Expo

Tuesday, October 1

10:00 am to 3:00 pm (doors open at 9:30 am)

This FREE event is for all the DC residents with a disability, advocates, caregivers and providers to share information and valuable resources; build new relationships; participate in activities that are fun, relaxing and empowering!

Opening remarks from the Honorable Mayor Vincent Gray

This Expo is featuring

FREE Health Screenings

Employment Workshops

Sensory Story time

District Government

and more than 30 public and private

programs & service providers



For more information or to request reasonable accommodations, please contact

Christina R. Mitchell

Special Assistant

Executive Office of the Mayor

Office of Disability Rights

DC Commission on Persons with Disabilities

441 4th Street, NW, Suite 729N

Washington, DC 20001

202.481.3877 (Direct)

202.724.5055 (Office)

202.727.9484 (Fax)


If you have news, announcements, or e-news feedback to share with MWADB, please send an email to

If you do not want to receive e-news, you can UNSUBSCRIBE  here.

If you prefer to receive e-news in plain text, you can subscribe here.

~The MWADB Board

Distributed 2013 by Northern Virginia Resource Center for Deaf and Hard of Hearing Persons (NVRC), 3951 Pender Drive, Suite 130, Fairfax, VA 22030;; 703-352-9055 V, 703-352-9056 TTY, 703-352-9058 Fax. Items in this newsletter are provided for information purposes only; NVRC does not endorse products or services. You do not need permission to share this information, but please be sure to credit NVRC.  This news service is free of charge, but donations are greatly appreciated.