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The Consumer and Governmental Affairs Bureau (CGB) of the Federal Communications Commission (FCC) lifted the suspension of the conditional certification of InnoCaption to provide Internet Protocol Captioned Telephone Service (IP CTS).

In April of 2015, CGB suspended InnoCaption’s conditional certification to provide IP CTS because InnoCaption failed to provide 911 calling to emergency services as required by the FCC’s rules.  During the period of suspension, InnoCaption took steps to fix its service so it could handle 911 calls.  In the Order adopted today, CGB concludes that InnoCaption is now capable of handling 911 calls through its IP CTS service in compliance with the FCC’s rules.  As a result, InnoCaption is permitted to resume providing IP CTS.

The link(s) for the document are as follows:

For further information contact Eliot Greenwald at or 202-418-2235.

Are you in the Fairfax, VA area?
Are you interested in learning more InnoCaption? Innocaption

We'd love to have you join us tomorrow night at NVRC

(Northern Virginia Resource Center for the deaf and hard of hearing persons.)

Sunday October 12, 2014 from 2pm – 3pm (Eastern)
3951 Pender Drive,
Suite 130,
Fairfax, VA 22030

· Ask questions and gain knowledge about the InnoCaption Application
· Introduce your friends and family to InnoCaption
· Assist with installation of InnoCaption and updating the InnoCaption application
· Meet InnoCaption staff
· Discuss troubleshooting issues
· Learn about New InnoCaption Features


A New Captioned Telephone Solution: Innocaption Innocaption

Last month a meeting was held at NVRC by a large group of individuals with hearing loss.  They learned about a promising new captioned telephone service called Innocaption, and several of them tested it.  The service is not currently available because the Federal Communications Commission has not yet acted to approve it.

To learn more and view a video taken at the meeting:

© Copyright 2013 by Northern Virginia Resource Center for Deaf and Hard of Hearing Persons (NVRC), 3951 Pender Drive, Suite 130, Fairfax, VA 22030;; 703-352-9055 V, 703-352-9056 TTY, 703-352-9058 Fax. Items in this newsletter are provided for information purposes only; NVRC does not endorse products or services. You do not need permission to share this information, but please be sure to credit NVRC.  This news service is free of charge, but donations are greatly appreciated.