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“ADA Business BRIEF:  Communicating with People Who Are Deaf or Hard of Hearing in Hospital Settings,”

People who are deaf or hard of hearing use a variety of ways to communicate. Some rely on sign language interpreters or assistive listening devices; some rely primarily on written messages. Many can speak even though they cannot hear. The method of communication and the services or aids the hospital must provide will vary depending upon the abilities of the person who is deaf or hard of hearing and on the complexity and nature of the communications that are required.
Effective communication is particularly critical in health care settings where miscommunication may lead to misdiagnosis and improper or delayed medical treatment.

Link to publication

Saturday, MAY 5th, 2018 Celebrate Communication
Change in date and venue! 

Celebrate Communication 2018 comes to
Springfield Town Center (formerly Springfield Mall)
on Saturday, May 5th.

Celebrate Communication is the area's premier information fair for anyone with an interest in or connection to hearing loss.

Last year we had over 40 vendors will be offering free information on a wide variety of resources including State and local government programs, cutting edge technology for people who are deaf or hard of hearing, ASL and Cued Speech, hearing dogs, and many more.

Springfield Town Center
Celebrate communication will be held on Saturday May 5th at the Springfield Town Center.



By Gael Hannan

In the hearing loss world that I live in, there are HoHs and there are Pros:

HoH: Refers to a person who has hearing loss and who may also identify as hard of hearing, hearing-impaired, or hearing aid/cochlear implant user. (This term does not refer to all those affected by a person’s hearing loss, such as the moms and dads, life partners, children, and friends.)

Pro:  Refers to someone who works in a hearing healthcare field, such as an audiologist or hearing instrument specialist, but this category also can include an Ear, Nose & Throat doctor, hearing aid manufacturer, and/or an assistive technology sales rep.

…now that we’ve got that out of the way…

If you’re a HoH, you have most likely—hopefully—met a Pro by now. You made an appointment, walked through that door and sat down to discuss your hearing with this Pro.

Read more  . . . . HOH-PRO



Outreach Services, VSDB Wednesday Webinar
Sept. 28, 2016, 4:00- 5:00 PM EDT

Working Memory, Part II: Strategies for Children Who are Deaf or Hard of Hearing
Presenter:Johnett Scogin, M.Ed. 

Please register for Working Memory, Part II: Strategies for Children Who are Deaf or Hard of Hearing webinar at:

Presenter:  Johnett Scogin has worked in the field of Deaf Education for many years as a teacher and reading specialist.   She is currently working at the Texas School for the Deaf as Supervisor of Curriculum.

No prerequisites for this webinar: This webinar follows the Spring, 2016 webinar in which Dr. Daniel Koo of Gallaudet University presented his research on working memory of children who are deaf or hard of hearing.  Attendance at Dr. Koo’s webinar is not a prerequisite for this webinar.

Webinar Description:  Evidence suggests that challenged working memory skills create a high risk factor for educational underachievement, and that working memory impacts all areas of learning and thinking.  Ms. Scogin will briefly review the function of working memory in daily life and academics, and discuss how one might identify children with challenges in this area.  She will then share ideas for setting up the learning environment to support working memory, and strategies to help facilitate and accommodate working memory performance.

Target Audience: Teachers and related service providers working with students who are deaf or hard of hearing; family members.

This Webinar is sponsored by Outreach Services, Virginia School for the Deaf and the Blind in Staunton, through grant funding from the Virginia Department of Education.  Questions should be directed to Dr. Debbie Pfeiffer at :

After registering, you will receive an email confirmation with connection information for joining the webinar.


by Inside Edition
August 24, 2016

The recent fatal shooting of a deaf driver by a police officer in North Carolina has raised questions about safety for hearing impaired motorists.

Jennifer Labriola, the principal of the New York School for the Deaf who drives to work each day, told Inside Edition through a sign language interpreter that if a hearing impaired driver is pulled over, "you tell the police officer you're deaf and 'I need to write this down.' You point to your ear.”

She added: “It's important to wait for your instructions and not do anything. Just wait and see. When they ask for my license and registration, at that point, I would take out the items asked for.”

Read The Article
( To Watch Captioned Video Scroll down)


Watch Captioned Video
Does not work on IOS mobile devices


Related Information to Keep you Safe

Virginia Visor Card
 Visor Card Information
The NVRC Office has these cards available



Furenexo’s SoundSense is a simple, open-source gadget that helps deaf people stay aware of their surroundings

Tech Crunch
by Devin Coldewey, Contributor

People with deafness have plenty of ways to navigate everyday situations as if they had no disability at all, but there are still situations that present dangers unique to them — not being able to hear a smoke alarm or gunshot, for instance. SoundSense is a small wearable device that listens for noises that might require immediate attention and alerts the user when it detects one.

“There’s really been an absence of innovation in technology for disabilities over the last decade or even decades,” said Brian Goral, co-founder and CEO of Furenexo, the company behind SoundSense. We talked a few weeks before today’s launch. “What we’re looking to do is bring technology that’s taken for granted, things like cell phones and driverless cars, and apply that to the disability space.”

This first device is small and simple for a reason — the company is bootstrapped and has to rely on Kickstarter for the funds to make the SoundSense. They’re also looking for grants from non-profit entities and perhaps government funds.

Read More  . . . . SoundSense

Related Links:




The communication card is designed to be stored on a sun visor, in a bag or backpack, or on a passenger seat for easy use. To download the card, visit (Image provided by the Michigan Department of Civil Rights)

C&G Newspapers - METRO DETROIT
Posted June 22, 2016

METRO DETROIT — The Michigan Department of Civil Rights has released a new communication tool that will ease communication between law enforcement and individuals who are deaf or have partial hearing loss.

Supported by statewide law enforcement organizations — including the Michigan State Police, the Michigan Sheriffs’ Association and the Michigan Association of Chiefs of Police — the communication card is designed to be stored on a sun visor, in a bag or backpack, or on a passenger seat for easy use.

One side of the card notifies law enforcement that the person is either deaf or has partial hearing loss. It offers quick tips to facilitate communication, including, but not limited to, “Get my attention first,” “Make eye contact when you speak,” and “I cannot lip-read everything you say.”

Read more . . . Cards




The Deaf and Hard of Hearing Awareness Day at Kings Dominion is June 4th.

To purchase tickets go to and use the promo code KDDHHAD tickets will be $34.50 per ticket.

If you have any other questions please feel free to contact us.

Kings Dominion Sales and Service Center
16000 Theme Park Way
Doswell, VA 23047












Scouts Blog
Mark Walsh
Tue, April 19th

It’s odd to walk into the Supreme Court and see lawyers in the bar section holding iPhones, iPads, and other electronic devices during a court session. But that was the case on Tuesday as twelve members of the Deaf and Hard of Hearing Bar Association were being sworn in to the Supreme Court Bar.

The group was founded in 2013, and the Supreme Court agreed to make accommodations for the group to participate in the ritual of its in-courtroom swearing-in ceremony. That included the provision of sign-language interpreters as well as a limited wi-fi signal allowing the lawyers to receive real-time translation on their electronic devices.

Read More  . . . Supreme Court

Mark Walsh, A “view” from the Court: Making accommodations for the deaf and hard of hearing, SCOTUSblog (Apr. 19, 2016, 4:18 PM)


Science with Jefferson Lab!
Co-sponsored by Thomas Jefferson National Accelerator Facility and Outreach Services, VSDB

  • When?  Saturday, May 21, 2016.  9:30 – 2:30
  • What?  A day of fun science activities and a great opportunity to meet students from other school divisions who are also deaf or hard of hearing.

Special features:  Jefferson Lab Science Educator, Brita Hampton as instructor;
Jennifer McDonald of Virginia Department for the Deaf and Hard of Hearing will show equipment from the Technical Assistance Program (alerting devices, special telephones, etc. for the home) for families, 1:30 – 2:30!

If problems, cut and paste this URL into your browser. Be sure to click on “submit” at end of registration! If problems, complete the form attached and email it to address below.

Deadline for submitting is May 4, 2016.

For more information, please contact Dr. Debbie Pfeiffer, Director of Outreach Services at  or (540) 414-5249.
Hope to hear from you!
March 15, 2016

(INDIANAPOLIS) - The Center for Deaf and Hard of Hearing Education (CDHHE) at the Indiana State Department of Health is introducing a new program to help children who are deaf or hard of hearing obtain hearing aids. The program will be administered by Hear Indiana.

The Hearing Aid Assistance Program of Indiana (HAAPI) will support children who are deaf or hard of hearing by providing hearing aids for those who desire this assistive technology. The program was created because most private insurance carriers do not cover the cost of hearing aids, which can cost as much as $6,000 a pair. Many Hoosier families cannot afford to purchase this technology, let alone update their child's hearing technology every three to five years, as recommended.

Read more  . . .CDHHE Indianapolis




I am happy to see that my recent post How To Choose A Restaurant When You Have Hearing Loss is getting some attention! It is clear from the response that dining out is not only challenging for people with hearing loss, but for everyone. The issue of restaurant noise is so important, it inspired leading Los Angeles-based architect Anthony Poon to share his thoughts on how important acoustics are to any good restaurant design. 

In his post My Ears Are Ringing, he provides several tricks of the trade that restaurants can use to improve acoustics for all. These suggestions include:

Read more . . . Dining out



Working Memory and Students Who are Deaf or Hard of Hearing: Chunks of Information

A webinar featuring presenter:
Daniel S. Koo, Ph.D., Gallaudet University
March 16, 2016, 4:00 PM EST

Register now at:

Description: Did you know that a child’s working memory has been shown to be able to predict his or her performance in school? Evidence suggest that working memory is a critical predictor of language and cognitive development. Join us as Dr. Koo discusses research related to working memory in children who are deaf or hard of hearing, how it affects their learning, and strategies that can be used in the classroom to overcome challenges.

Presenter: Dr. Daniel S. Koo is currently an Associate Professor in the Department of Psychology at Gallaudet University. After receiving his Ph.D. in Brain and Cognitive Sciences from the University of Rochester in 2003, he did his post-doctoral fellowship at Georgetown University's Center for the Study of Learning. Dr. Koo’s research interests include adult language processing of cued and signed languages, the effect of modality on language processing and cognition, and the acquisition of cued and signed languages.

Target Audience: Educators (including teachers, related service providers, instructional assistants, special education directors, and early intervention providers) who work with children who are deaf or hard of hearing. Family members will also benefit from this webinar.

After registering, you will receive a confirmation email containing connection information to join the webinar on March 16.

This one hour webinar can be accessed from any location. A certificate of participation will be provided for those who complete a short survey at the conclusion of the training.

Wednesday Webinars are sponsored by Outreach Services of the Virginia School for the Deaf and the Blind, through grant funding from the Virginia Department of Education.
Debbie Pfeiffer, Ed.D., Director Outreach Services VSDB



FEB 2, 2016

For many people, interactions with law enforcement can be stressful. But for people who have difficulty communicating, these interactions can lead to grave misunderstandings. Some lawmakers are trying to make those interactions safer.

You’re driving down the road, maybe a hair over the speed limit, when you hear those sirens. It’s the cops. We all know that sinking feeling. But imagine if you can’t hear those sirens. For the deaf and hard of hearing, miscommunication with the police is a real concern. But some state lawmakers are trying to fix that. Representative Victor Torres of Orlando wants to mark driver’s licenses with a symbol signifying the driver is deaf.

“This symbol on the license will alert the officer to the fact that the driver is hard of hearing or deaf, and assist them when identifying how best to communicate with the driver,” he said.

Read more . . . 'Driving While Deaf'