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 Public Accessibility & Communication (PAC) Initiative 

The Computer/Electronic Accommodations Program (CAP) Public Accessibility & Communication (PAC) Initiative provides reasonable accommodations and assistive technology to increase access to federal programs and services for federal employees and members of the general public with disabilities.  Assistive technologies are provided to agencies to ensure that members of the public and customers with disabilities have access to direct onsite services. Specific examples of agency locations for PAC accommodations include:

  • Customer service centers, such as passport offices, parks or forest stations, and other services accessed by civilians for government services;
  • Federal technology centers that integrate assistive technologies for demonstration and needs assessments; and,
  • Federal employment and training centers to ensure access throughout the recruitment and employment experience for employees and applicants with disabilities.

Read More about PAC & CAP

Interesting Resources:

Disability Etiquette Training Video's
CAP has created a series of online training modules. These modules will help you understand how simple hiring employees with disabilities can be and how to provide reasonable accommodations after they are hired.

CAP Webinars
CAP has recorded a series of webinars to share the CAP training experience with our customers and stakeholders around the world. Newly recorded webinars and upcoming topics .


 CAP Quick Tip video: Public Accessibility & Communication (PAC) Initiative