In an emergency, we always want you to call 9-1-1, but for those instances when you’re unable to call, Arlington County will soon offer a text-to-911 capability. You’ll be able to send a text message to our Emergency Communications Center if you can’t call 9-1-1.
When is texting helpful?
The new service allows people who are unable to speak to reach 9-1-1 and request emergency services. This might include those who are:
- Deaf or hard of hearing
- unable to speak
- in a situation where it’s unsafe to speak
When is this available?
We’re working now on implementing this capability in Arlington; our target timeframe is early 2016.